Customer Reviews

Great service. An absolutely essential business for the community!

Help me all the time

Always have the best serves

Always helpful

Nice hardware store.

Great staff, very helpful!!!!

Great experience

Awesome!!

Excellent staff and always cheerful and welcoming. Great place to go

Excellent service, great people and wonderful community engagement!

I've been a customer at the Bonners Ferry Pro X for several years now. They've been the predominant supplier of building supplies for my family's projects. The employees are extremely friendly. Iris and Holly are always cheerful.

Always helpful and professional

Has good prices and excellent stock of supplies. Helpful staff, too!

Found exactly what I was looking for; and all the staff is most helpful and friendly.

Great team, good products, relationship not a last name and receipt.

Great experience.

Great place, everyone is always very friendly, helpful and knowledgeable. Dwian, Iris and Ed made my experience simple and fun today, I’m very thankful!

Great customer service! Very knowledgeable staff. I always enjoy my time shopping here.

Best selection, best people... every time!

They always know where to find the things I can’t find, very helpful and polite!!

Iris was cheerful and patient with us as we purchased our items. Always nice to be greeted cheerfully early in the morning.

Iris was the one who gave me the survey, she was very kind and helpful.

John Sanders was a great help in chosing the proper lumber for my project.

Usually always have what I need and there’s always somebody there to help

I want to recognize Tearsa for being knowledgeable, professional, and genuinely helpful. Every interaction I’ve had with her reflects great communication and a strong work ethic. Pro X Home Center is lucky to have her on their team.

Tearsa was super help went out of the way to find what I needed Thank you ProX thank youTearsa!

Tearsa was amazing!!!

Tearsa is always helpful and super knowledgeable.

Tearsa kidwell helped me got everything I needed super fast and very helpful.

Tearsa Kidwell was very helpful!

Tearsa was very helpful and nice!

I LOVE the home center staff! Tearsa is always incredibly helpful and welcoming.

Helpful staff and good selection of lumber and products

Iris is always amazing. I very much appreciate her as well as every staff member.

Pro x has always had the parts I’ve needed or will get them coming

Employee IR and DFvery helpful great attitudes.

Great products. Great service. Great people 👍

Dwayne is an amazing knowledgeable worker, always the first guy I go to with a question!

Each time I go into ProX the staff is super helpful and do their very best to help in finding items and providing excellent service Iris is very professional as well as friendly and helps out whenever she can

Grateful for Pro X and the team there, Iris and Dwayne are always helpful and great to see, as well as the entire team! Appreciate the selection of tools, parts and supplies.

Dwayne is awesome

Iris was very helpful!! Always is so happy and personable! Highlight to walk in and hear her welcome me!

Our experience with Pro X for almost 10 years has been great. Staffs are quick to happily help customers, and ensures that customers like us are satisfied with their products and services. Staffs are very polite, helpful and knowledgeable in things that we might need help with. Prices are reasonable, and product’s displays are quite organized. We love that Pro X handles things right away, positively, without any doubts when we have issues with anything.

The team at ProX is amazing and friendly. Special employees that are 10s are Irish, Daleanne and Joe. I feel special every time they see me.

I found everything I needed and I found the employees there very helpful …. A good reasonable priced place to shop !!!

Been going in and out of Pro X for near two decades now and always appreciative of the efforts so many of their employees make to be of a customer service mindset. So many common sense, decent people in our place that it’s not terribly surprising to see the consistent high level of authentic professionalism. Last time was Holly and today it was Iris at the checkout.. Like so many of the other decent employees, Friendliness And courtesy Is always present at checkout!

Everyone at prox is always helpful and accommodating. Ron ordered a specialty tool in and beat competitions prices! Pro x is always our number 1 choice of hardware and lumber yard.

Good store with most everything I've needed.

Great help as always the reason I shop here.

I love going to Pro x. The home town attitude and friendly staff. Iris and Eddie are an absolute blast of fun.

Great hometown place to find your building project needs!!!

We always have great service whenever we go into ProX. The staff are always smiling and ready to help with whatever we need. It's really nice to know we can find what we need here instead of traveling to Ponderay/Sandpoint. The kiddos especially love the popcorn every time we visit :) Also we recently discovered that they sell dog food too. Would recommend ProX Bonners Ferry for any home improvements needs.

Sebastian Rutherford and Daleanne Heines are super helpful in figuring out what I need for my personal house project. Daleanne went above and beyond to research siding colors and Sebastian was patient with me when figuring out metal trim and shingles. The staff is always friendly and courteous at Pro X.

Amazing place and great staff

Very friendly staff, almost always has what we need. Robert’s the man.

Love this store. It's not a big box store, but I often find just what I need

Staff is always friendly , can’t even get in the door before they are saying hi and know your name.

Always helpful, professional and friendly. We love our Bonners Ferry store.

Our Pro X is awesome. The staff are helpful and friendly.

Holly was friendly and efficient with helping me today. Always appreciate her, thank you!

I enjoy shopping here they carry high quality products and Iris is always friendly and remembers my name.

Love the employees!!! Robert and Jona are the best!!!!

Almost always find what I’m looking for and Iris is the best!

Ron Peaster is always pleasant, helpful and knowledgeable. Thank you! for your help!

The service is amazing. The employees are very personable. Iris and Holly call me by a nickname because I come in so often. The selection of hardware and home items is broad as well.

I shop here frequently. It is always clean and someone is always willing to help.

Great staff and wonderful service. Absolutely great environment

Great service and all sorts of great things

They have any home essential you can think of. We are lucky to have a place like it around here. 😊

The staff here is amazing and always helpful. Iris is always such a joy to see, and brightens my day. Always available to answer questions and resolve issues with ease and grace.

I’m a regular customer at Pro-x Home center in Bonners Ferry. I’ve bought in quite a few tools there for my business Ron Peaster Is The Man!! He’s always been more than helpful trying to give me the right tool that I need and if he doesn’t have it he can direct me as to where to get it, or he can order it in. Has always been a pleasure working with Ron. Thank you.

My go to for power tools. Ron is always helpful and knowledgeable

Tearsa Kidwell is amazing she good above and beyond Every time! I would give her three thumbs up, but I only have two so two thumbs up!

All the employees are extremely helpful and very nice.

Ron is the best when it comes to battery tools

Very friendly

Very friendly and helpful! We’ll definitely be coming back.

Great group

Everytime we go to proX and deal with Joe we leave with exactly what we need or somthing that will work for what we are doing!!!

I appreciate all of the staff at Pro X. They’ve always been very helpful. Very thankful for them.

Ron Peaster is always helpful

Friendly and knowledgeable staff and clean organized store.

Great store. Knowledgable staff. Ed, Ray, Ron, Sebastian, John and Iris are always great. Would name everyone else if I could.

John was great took a while to order screws but it was still fun while he did it. Worth there waiting gold I need them.

Best yard in town. Everyone is very friendly and helpful. Love that it is family run! Keep up the great work.

Great employees, always willing to help and get you what you need

Love coming to prox always helpful.. Iris is my favorite cashier

I have been doing business with pro x for the past 7 years. Great place to shop. They almost always have what I need, and if not they are on top of getting it as fast as they possibly can. The store manager Robert Davis is a top notch guy, always asking how he can better serve the people that walk through their doors.

Very helpful staff John at the contractor counter is great

Ron has been extremely helpful, he always greets me knows what I am looking for and he works with you to understand exactly what your trying to accomplish. I really enjoy pro x it feels like going to see family every time I go there. The guys in the yard are very polite, and as is true with the rest of the crew very professional. Just wanted to say Thanks For All the Help. Always Kenneyb

Ron is always very helpful👍🏻

we really like Proex! Ron is super friendly and knowledgeable and always helps us find what we need!

I go to ProX frequently to purchase tools and materials for my Repair Services Company and personal projects. All of the staff are incredibly helpful and pleasant to work with. I would like to give extra kudos to Ron at the contractors desk and all the ladies at the registers. They make every trip quick and painless.

This store is well laid out and always well stocked. Ron is very knowledgeable, and willing to be of help to everyone.

WBC Pro X is like family. Great people. Great service. Daleanne Hinze is an outstanding contractors saleswoman.

PROX is our go-to material provider for all of our new construction projects . Daleanne personally handles all of our material acquisition and we could not be more pleased with how good of a job she does for us.

Always love shopping at Pro x. Iris Reillo is always so helpful and a pleasure to work with. The entire staff is great, but iris has always been a standout to me!

Holly and Iris are awesome!!

Prox has better prices than home depot

Good service always helpful make it easy to get in and get out with what you needed.

The staff at Pro-X are always helpful and pleasant.

Good Crew to work with. John and the tram

Most of the time they have what I need at a reasonable price. Good parking, quality merchandise, and friendly helpful people

Customer service is the best around, if you need it they will get it

CS desk very helpful

Very helpful and knowledgeable. Lots of parking and a large inventory prices are very fair.

Steve (windows & doors), Mine (flooring), and Tearsa (cabinets) were a pleasure to work with. Very knowledgeable about the products there selling and most importantly follow through and support you after they get your money. Looking forward to working with them on future jobs.

Lots of variety of things. Friendly service. Recommend it highly.

Friendly, clean.

Friendly and knowledgeable staff are always available to help find things and answer questions. It's great to have a hardware / supply store so close to our place of business. That is very convenient for us.

Great customer service and product availability.

The team is great! Quick turnaround when I needed a delivery, and always super helpful in the store to find what I need. All I could ask for in a small community!

Excellent customer service. Prices are reasonable.

I love our pro x here in bonners Ferry Idaho Always polite and helpful. It doesn't get better than small town USA.

Staff is always friendly, knowledgeable, amd eager to help.

Very good customer service, they helped pick out what I needed.

Outstanding hardware and home goods store. We are lucky to have this in our town. Good prices and and a super friendly staff. No need to go to Sandpoint for anything.

Very nice local hardware and lumber place. Not quite as much selection as a Home Depot, but they have about anything that you could want. Friendly, helpful, and knowledgeable staff.

Great place to get everything for your home and garden needs. They are very nice people who work there. Prices are very good and always very helpful. I would totally recommend this place to anyone who is redoing there home or for garden or building.

Pro X is great it's convenient they have everything and the staff are extremely friendly and helpful and 3 miles right across the street great Cafe

Joe Neumayer helped me find what I was looking for today. Very informative, knowledgeable and competent associate of yours. An asset to your business, give him a raise!!

Got everything I needed! Great service..

I don't get to come here very often and I find something unique to buy everytime. Always had luck with the seeds as well.

Friendly staff, had what we needed and more.

Very nice place to shop for building materials and more

Friendly and professional staff. They are very helpful in finding what you need for the job.

Great costumer survives.

Exemplary customer service. I highly recommend them.

Special order lpg water heater..great experience definently shop here again.

Absolutely a five star store. All the employees were very friendly and helpful. You guys are awesome 👍🇺🇸

Manager super guy, made our keys!! Lady in paint department very helpful!!

Most of the time I'm able to find whatever I need, good place to shop for my home needs.

I had a very large roofing project I was flying in from Denver, CO to complete. Long story short, Home Depot dropped the ball in a major way and left me high and dry without any materials the night before the project. Pro X spent an hour on the phone with me filling my order. They check through the store to make sure items were in stock and, when they didn't have an exact match, they found comparable solutions. The people here are knowledgeable, professional and helpful. First class establishment.

I put in an order last week and was helped by Sebastian. I was pleasantly surprised by his level of knowledge. His customer service skills were great too! Thanks ProX

It has all my favorite things.

Locally owned. Neat, clean, efficient...just a good place to get what a person needs...right at home!!

Good selection, good customs service.

Pro X Home Center has most of the things I need for my home. During canning season, it has the BEST prices for jars! As a member, I periodically receive a $5.00 off coupon for special occasions (like birthdays, etc.)! Thank you, Pro X!

On my very first visit I found the staff to be friendly helpful and knowledgeable. The store appears to be well stocked to supply all the materials to make your projects a success. I was met with a smile, firm hand shake and how may I help you. I will certainly be.back.

Great place Robert, Jona and thier team have done amazing things with the store!!

Great small town store. Always helpful. Prices are sometimes a bit more than the big chain stores...

Best place to buy building materials and supplies with a good selection of outdoor power equipment

Always a pleasure, friendly, helpful staff and they always seem to have just what I want.

Super nice workers.. very helpful

Great selection of all home products and building supplies for great prices!

quick to unload... when they get to you.

A lot of stuff for handy man and home repair. Smaller version of Home Depot... Will shop again!

Great staff. Love this place. Beats Home Depot in every way

Super friendly and prices are good.

Pro-X is a really nice hardware store, lumber yard, and appliance vendor. The store is well stocked with most normal need items. The staff is friendly and knowledgeable. I shop there several times weekly. It's great to have a nice, clean store close to home! UPDATE: I originally posted a review of Pro x several years ago. Since then, the store has increased its stock, added several different lines of fencing, railroad ties, electrical, etc. This store is bigger and better than ever. The staff, especially the floor staff, like Dwayne, Ron, Dan, Holly, Lainey, Iris, and the other cashiers, are very friendly, knowledgeable about where things are found in the store, and have tremendous amounts of experience in not only retail, but in the real world. Dan, for example, was both an electrical and plumbing contractor in California. Dwayne was an engineer for game company Bally, and really knows a lot. Joe, who is in contract sales, owned a sawmill, and those lumber very well. John and Sebastian, also in contract sales, round out a great crew, both indoor and contract. I don't do much business in the appliance and carpet side, but all of the people I have met from that side of the business have been very friendly and knowledgeable. I personally think the merger with Western Building Supply has been successful. Finally, except for Bent Tree Farm Idaho, Pro-X has the best free popcorn in town!

Awesome, very conviniant for those of us that live north of bonners

I always find want I need, if I don't, they can order it for me. Staff is always helpful and out going....They are the best....

Great place! Have helped me out many times.

Great service, exceptional knowledge!

CJ Cardwell is the man. The staff is great.

Excellent service from the yard team loaded in a timely fashion.

The staff in eureka is always very helpful!

Charlene.... always helpful.

Great customer service every time!

We are in the process of remodeling our cabin, and Charlene from WBC has been assisting us with all our window orders. Whenever I need an estimate, she is quick to reply and always ensures we have what we need. It’s a pleasure doing business at a place with such great customer service.

Customer service is always terrific!

Knowledgeable friendly staff, nice selection of necessary lumber and supplies.

I changed my review from one star to 5 stars because of Jeff. He is always helping us. WBC should have more people like Jeff. Thanks Jeff!

Great selection of items!!

Good prices and good service

Good prices and helpful and courteous staff.

Great staff. Always looking for ways to make your project better and easier...

Scott and Al were extremely helpful. Great experience.

Awesome store! Everyone is always super helpful, and will bend over backwards to help you.

Always the best from Scott and the rest of the staff. Been buying building materials there for many years and I've never been mistreated. Courteous and professional. Highly recommend them.....

Familiar faces make a big difference.

Always have what I need.

Jeremy is always super knowledgeable and helpful.

Courteous staff very helpful, have wood types that Noone else has, lots of other merchandise.

Love these guys. Friendly helpful and knowledgeable staff!

Colten is awesome to work with. Nothing bad to say at all about our local store!

The staff is always so knowledgeable and helpful. They get me in and out of there quickly they’re very efficient. They almost always have what I need.

Incredibly knowledgeable staff and top notch customer service

Kirt at the Johnson Maddison store in Great Fallls Mt always does an amazing job doing his best to help out! Always kind an welcoming!

Been using Johnson Madison for 20 plus years. Definitely recommend to everyone. Coltin Green-Sutphin is our sales guy and he always goes out of his way to make sure we're taken care of.

Colton has always been more than helpful for us in all of our endeavors

Rhonda in the cabinet department was very helpful.

The gentleman who assisted me today was extremely friendly and helpful. They even an offer free delivery in town. I've never had a bad experience here. I highly recommend them.

Super helpful and gave great advice!!

RS is the best kitchen designer in the county! So glad she's at Johnson Madison.

Awesome place with awesome people.

Those guys are the best. The store is clean and well stocked and the prices are the best in town

This is easily the best lumber yard in town. Very impressed with staffs knowledge, and also great job to the crew residing one of the lumber pole barns. Haven’t seen a group of guys move with such swift and elegant maneuvers since the Wright Brothers started flying.

Had a wonderful experience The gentleman that helped us with what we needed was very smart knew his stuff at great personality! Made shopping for molding enjoyable

Good company to do business with.

Been going there for many years. Wouldn't go anywhere else.

Good prices and service all around.

Johnson Madison has been great to work with for us for four years now. They have competitive transparent pricing. Quality materials and the staff is very helpful and kind. If there is ever a delay or an issue they are quick to respond and resolving the issue. Kurt is someone who helps us out frequently and is excellent to work with. Highly recommend these guys and gals for all of your building needs!!

Experienced staff very helpful.

Great staff and selection !

Fast friendly

A little slow on the meet n greet, but I get pointed in the right direction when I need help. The paint guy? PHENOMENAL! He helped me find my own color of black that works best with my customers and wood that I work with! Can't say enuf good about him. Definitely the guy to go to for paint! The outside staff is fast,courteous and knowledgeable. One of them is also my nephew...so I may be a bit biased 😅. But all in all, a great place to go for your painting,woodworking, anything needs.

Answered all my questions

Always friendly personalized service.

Awesome products, great staff, locally owned and operated!!! Thank you

Super great service at the customer center. Always well stocked with the supply and a great variety of products. The prices are very good for the service I get. Keep up the excellent work JM

It is a very welcoming place they always asked if I needed help and they got me anything I needed with no problems very happy with how I was treated. I will definitely be returning for any house touch ups.

The staff there is great and abundant. I shop here often and with them being in business for so long they are the go to place for building material and supplies. Great friendly service makes it the best in town.

ABSOLUTELY love these people, always helpful and will go out of their way to help one out!

Excellent staff...extremely helpful

Very helpful

Great people and always have what I need!!

Better stock and prices compared to Home Depot. It's my go to place for lumber.

Great service. Friendly and helpful..refreshing!!

Best in town. Where all the pros go

Great place to do business!

Great lumber/hardware store. Fast, friendly and competent service that had the parts to fix locking doorknob assembly in 5 minutes at a reasonable price.

Informative and educational

Found almost everything we needed. Russ was a big help in patiently advising on all products and offered excently help.

Service is great there!!!

Excellent help finding replacement part. Thank you

Great service, delivery came when promised. I would recommend Johnson Madison Lumber to anyone. Great Company! Totally satisfied how they helped us build our dream home. Thanks to Chris for his great service!!!!! Delivery guys were a great help also!!!

Johnson Madison was able to help me and my family through our home remodel. From start to finish they were great and we couldn't be happier with our new Medallion kitchen.